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Answer customer chats from Telegram
How to use Telegram for customer chat on your business page: why Telegram, how each customer gets their own topic, and how to connect your group to Keepp.
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Live chat for a small business page
How to add live chat to your small business page, who should answer it, and what it does for the visitor who has one question before they buy or book.
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Live chat or a contact form: which does your page need?
Live chat vs a contact form for a small business page: what each one is good at, when to use which, and why many pages are better with both.
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When a chatbot should hand the chat to a person
AI-to-human handoff for small businesses: which questions an AI should answer, which should reach you, and how a handover works on a Keepp page.
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