Live chat for your website
Adding live chat to your page: when an AI should answer, when to hand over to a person, and how to reply from Telegram.
11 posts
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Live chat for a small business, without a CRM
Live chat for small businesses and creators without CRM software: an AI that answers from your page, a handover to a real person, and replies from Telegram.
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How to answer customer questions after hours
Customers look you up in the evening, when you're closed. How to answer their questions after hours with a chat on your page, without staying online.
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Answer product questions before checkout
Buyers with one doubt about size, materials or delivery often leave to ask it. How a chat on your product page answers pre-sale questions before they go.
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How live chat works on a Keepp page
What a visitor sees when they chat on your Keepp page, how the AI answers, how a chat reaches you in Telegram, and what happens when someone leaves before you reply.
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Live chat for your booking page: answer the question before they book
Most people who leave a booking page without booking had one question. How a chat on your booking page answers it, and passes the unusual ones to you.
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An AI chatbot that answers from your own page
What an AI chatbot for a small business should know, where its answers come from, and why an AI that says "I don't know" is worth more than one that guesses.
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Answer customer chats from Telegram
How to use Telegram for customer chat on your business page: why Telegram, how each customer gets their own topic, and how to connect your group to Keepp.
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Live chat for a small business page
How to add live chat to your small business page, who should answer it, and what it does for the visitor who has one question before they buy or book.
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Live chat or a contact form: which does your page need?
Live chat vs a contact form for a small business page: what each one is good at, when to use which, and why many pages are better with both.
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When a chatbot should hand the chat to a person
AI-to-human handoff for small businesses: which questions an AI should answer, which should reach you, and how a handover works on a Keepp page.
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Answer questions on your page instead of "DM me"
Most visitors with a question leave instead of messaging you. How a chat on your page answers them where they already are, with an AI that knows your page and a handover to you in Telegram when it matters.
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