keepp.
← All guides

Read Your Submissions

Filter, search, tag, and export everything visitors have submitted through your forms.

Part of: Know your audience

Prefer to read? The full guide is below. Every video in the series is on the video tutorials page.

Every time a visitor fills out a form on your page, it lands in Forms, in your admin.

Forms are a Pro feature.

Opening Forms

Go to Forms in your admin sidebar. You’ll see a table of submissions, newest first.

Filtering

Six filters sit above the table, and they combine:

  • Search by identifier…: free text, matched against the submitting email or phone.
  • All forms: narrow to one form block on your page. Each is listed by its form title, the heading you wrote inside the dialog, so give two forms of the same kind different titles if you want to tell them apart here. A form with no title falls back to its kind: Lead capture, Feedback or General form.
  • All statuses: Verified or Unverified.
  • From and To dates.
  • Filter by tag: narrow to submissions carrying a tag you’ve added.

Any combination narrows the table at once; Clear resets them all.

Reading a row

The table has five columns:

Column
Identifiertheir name if the form collected one, otherwise their email or phone. A green tick beside it means the address was verified.
Formwhich kind of form it was: Lead capture, Feedback or General form. Not the form’s title; that’s what the filter above uses.
Tagswhatever you’ve tagged this submission with.
Notesthe start of your note, or if there isn’t one.
Submittedhow long ago.

If you added a form from the Custom form tile, it shows up here as General form: same thing, and the block’s own settings call it just Form. Three names, one preset.

Click the name to open the detail view for that submission: every answer they gave, which form it was, and when it arrived. Add or remove tags from here with the + button, and use the Notes box for anything a tag can’t carry: what you agreed, when you last spoke, what they actually wanted. Notes save when you click away from the box.

When nothing matches, the table says “No submissions match these filters.” rather than looking broken. Check what’s still set above before assuming nobody has written in.

Tags and notes belong to the submission, not to the person. If someone fills in two of your forms, that’s two rows, and tagging one does nothing to the other. To see everything one person has sent you, put their email in the search box, their submissions come back as one row each.

That per-row behaviour is what makes the list workable: tag rows as you deal with them, then filter by that tag to see what you’ve handled, or invert it to see what’s left.

Verified vs. unverified

A submission is Verified only if the form’s email field had Verify by email turned on and the visitor entered the code sent to them. Everything else (including every phone-identified submission, since phone verification isn’t available yet) shows as Unverified. Treat verification as a signal of a real, reachable email address, not as identity proof.

Exporting

Tap Export CSV at the top of the page to download a spreadsheet of the current filtered view. If you’ve narrowed to one form, that’s what you get, clear the filters first if you wanted everything. This catches people out more than anything else on the page.

One row per submission, with these columns:

Column
createdAtwhen it arrived
formKindlead, feedback or form
formTitlethe form’s title as it was at the time
identifiertheir email or phone
verifiedtrue or false
tagsyour tags, separated by ;
notesyour notes
dataevery answer they gave

Because the answers travel with the row, the export is the whole record, not a summary: enough to load into an email tool, hand to a bookkeeper, or just sort in a spreadsheet.

What to do with this

Check Forms after a push that drives traffic to a form: a product launch, a new lead-capture block, a promo you’re running. Tag rows as you work through them (followed up, converted, not interested) so the next pass picks up where you left off.

Remember that submissions carry personal data from real people. Only collect what you’ll act on, and only export or share it in ways that respect what visitors were told when they submitted.