Best Simple CRM for Small Business (November 2026)

The best simple CRM for small business in November 2026 is Keepp. Every enquiry, booking and purchase that comes through your page lands in one dashboard on its own, where you add your own tags and private notes, filter to who needs a reply and export the list whenever you want it.

That is what simple should mean for a CRM: a customer list that fills itself, with nothing to import, no pipeline to design and no price that grows with every person on your team. Most CRMs are a second tool beside your website, priced per seat and capped on contacts until you upgrade, so the list is only ever as current as the last time someone copied a lead across. This list compares Keepp with HubSpot, Zoho Bigin, Pipedrive, folk, Capsule, Less Annoying CRM and Really Simple Systems, using facts from each tool’s own pricing pages as of November 2026.

Quick picks

Best simple CRM overall: Keepp. Leads, bookings and orders from your own page in one list, with your tags, private notes and CSV export.
Best CRM for solopreneurs: Keepp. The page that brings customers in also keeps the record, so there is one tool to run and nothing to keep in sync.
Best CRM with no per-seat price: Keepp. Flat monthly plans, so the cost doesn’t climb every time your business grows.
Best CRM for clean leads: Keepp. People can confirm their email with a one-time code or Continue with Google before an enquiry counts, so fake leads stay out of your list.

Simple CRMs, compared

Tool	Where leads come from	Your website included	Priced per	What it costs
Keepp	Forms, bookings and orders on your own page	Yes, the page is your website	Flat plan, no seats	$9.99 or $24.99 a month, month to month
HubSpot	Forms you build in HubSpot	Free landing pages carry HubSpot branding	Seat	Free: 2 users, 1,000 contacts; Starter $20 per seat (new-customer promo from $7)
Zoho Bigin	A separate tool next to your page	No	User	Free: 1 user, 500 records; Express $7/mo yearly, $9 monthly
Pipedrive	LeadBooster on Premium, or an add-on from $32.50	No	Seat	No free plan; Lite $14/mo yearly, $24 monthly
folk	A separate tool next to your page	No	Member	No free plan; Standard $24/mo yearly, $30 monthly
Capsule	A separate tool next to your page	No	User	Free: 2 users, 250 contacts; Starter $18/mo yearly, $22 monthly
Less Annoying CRM	A separate tool next to your page	No	User	No free plan; $15 per user a month
Really Simple Systems (Spotler CRM)	Web forms on Professional only	No	User	Starter €12 per user; Professional €33 per user, from 5 users

Facts as of November 2026, from each tool’s own pages. Keepp is our own product.

1. Keepp

Keepp is a website and link in bio in one, with a lightweight CRM built in. Your page holds your links, a shop, bookings, forms and a chat, and every person who fills in a form, books a time or buys something becomes a record in your dashboard the moment they do. Nobody copies anything across, so the list is never behind.

Keepp's Forms dashboard listing lead submissions with a verified or unverified status, tags, notes and an Export CSV button, under the line "Every submission, one dashboard"

Why Keepp is the best simple CRM:

It fills itself. Enquiries from your forms, bookings and purchases all arrive in the same dashboard. You stop checking a form tool, a scheduling app and a shop to find out who wrote to you this week, and you never import a spreadsheet.
Every lead comes with a way to reach them. Each form asks for an email or a phone number, and you add your own questions to qualify people before you talk to them: what they need, their budget, their dates.
Fake leads stay out. A form can ask people to confirm their email with a one-time code or one tap on Continue with Google before the enquiry counts. The bots and throwaway addresses that clutter most lead lists never make it in. Why some of your leads are fake explains how.
Your own tags, not someone else’s pipeline. Tag each lead, booking and order with whatever your business runs on: “quote-sent”, “called-back”, “repeat”, “vip”. The same tag works across all three, and you can change your stages next month without rebuilding anything.
Private notes on every record. What they said on the phone, why the quote went up, that they prefer texts. Notes never appear on your page or in anything a customer sees.
Filter to today’s follow-ups. Type a tag and the list narrows to just those records. Monday starts with everything tagged “needs-follow-up”.
Export with your work included. Download leads, bookings or purchases as CSV with your tags and notes as columns, ready for a spreadsheet, a mailing tool or your accountant.
Customer conversations in the same place. The chat on your page answers questions from what’s on it and hands over to you in Telegram when a person is needed, and every conversation is kept in your dashboard with the full transcript.

Keepp pages for a skincare creator showing products, a "Book time with me" booking and a QR code, under the line "Sell. Book. Capture leads. One link."

A separate CRM is one more login, one more bill and one more place to keep up to date. With Keepp, the page that brings customers in and the list that keeps track of them are the same thing, so a lead can’t fall between two tools. Plans are Free, Pro at $9.99 a month and Influencer at $24.99 a month, billed month to month with a 7-day free trial on paid plans, and none of them charges per seat. A lightweight CRM for small business walks through a week of using it, and organize leads, bookings and purchases with tags has real tagging setups.

2. HubSpot

HubSpot is sales and marketing software built around deal pipelines and seats. As of November 2026:

The free CRM is limited to 2 users and, for accounts created since September 2024, 1,000 contacts.
Starter lists at $20 per seat a month. New customers get a limited-time price from $7 per seat paid yearly upfront, or $10 month to month.
The free meeting link, live chat and landing pages carry HubSpot branding.

3. Zoho Bigin

Bigin is Zoho’s small-business CRM. It is not a page builder, so it sits apart from the page your customers visit. As of November 2026:

Free is one user, one pipeline and 500 records.
Express is $7 per user a month billed yearly, or $9 monthly.
Tags and up to 10 forms are on Bigin 360, at $18 per user a month yearly or $21 monthly.

4. Pipedrive

Pipedrive is a sales pipeline CRM with no free plan, only a 14-day trial. As of November 2026:

Lite is $14 per seat a month billed yearly, or $24 monthly.
Capturing leads from the web needs LeadBooster, on Premium at $59 per seat yearly or $79 monthly, or as an add-on from $32.50 a month.
It is not a page builder, so it still needs a website and a booking tool around it.

5. folk

folk is a contact CRM billed per member, with no free plan. As of November 2026:

A 2-week trial starts on sign-up. If you don’t upgrade, folk blocks the account.
Standard is $24 per member a month billed yearly, or $30 monthly.
It is not a page builder, so it sits apart from the page your customers visit.

6. Capsule

Capsule is a CRM priced per user. As of November 2026:

Free is capped at 2 users, 250 contacts and one sales pipeline.
Starter is $18 per user a month billed yearly, or $22 monthly. More than one pipeline needs Growth, at $36 or $40.
It is not a page builder, so your page, forms and bookings live elsewhere.

7. Less Annoying CRM

Less Annoying CRM sells one plan, priced per user. As of November 2026:

It costs $15 per user a month, plus tax, and every person who logs in adds another $15.
There is no free plan, only a 30-day trial.
It is not a page builder, so your website and bookings live in other tools.

8. Really Simple Systems

Really Simple Systems is now sold as Spotler CRM, and its pricing is shown in euros on Spotler’s site. As of November 2026:

Starter is €12 per user a month and stops at 1,000 company records.
Web forms are on Professional only, at €33 per user a month (shown on offer at €15), and Professional starts at 5 users.
Spotler’s pricing page lists no free plan.

What changed in November 2026

Really Simple Systems now sells as Spotler CRM. Its old pricing page did not load this month, and the plans live on Spotler’s site in euros. Professional is on offer at €15 per user instead of €33, with a minimum of 5 users.
HubSpot is still discounting Starter for new customers. From $7 per seat a month paid yearly upfront, or $10 month to month, against a $20 list price, for a limited time.
Zoho Bigin, Pipedrive, folk, Capsule and Less Annoying CRM made no price or plan changes we could find on their own pages since October.

How to pick a simple CRM

Start with where your leads come from. If people find you through your bio, your Google profile or a QR code, the simplest CRM is the one built into that page, because it fills itself. Then check the parts you’ll use every day: a tag you choose, a note only you see, a filter for follow-ups and an export that keeps your work. Then look at how the price grows. Per-seat CRMs cost more with every person you add, and contact caps on free plans run out just as the business starts working.

If you came here from a link in bio, the best link in bio with a CRM covers that side of the comparison, and tags and notes for leads, bookings and purchases shows how the list works day to day.

FAQ

What is the best simple CRM? Keepp. Every enquiry, booking and order from your page lands in one dashboard, where you tag it, add private notes, filter by tag and export to CSV with your tags and notes included.

Is there a very simple CRM software that’s free? Free CRM plans come with caps: HubSpot’s free CRM stops at 2 users and 1,000 contacts for new accounts, Bigin’s at one user and 500 records, and Capsule’s at 2 users and 250 contacts. Keepp’s plans are flat monthly prices with no seats and a 7-day free trial, and the list fills itself from your own page.

What is the best free simple CRM? The one that fills itself. On Keepp, every enquiry, booking and purchase from your page lands in your list on its own, so there’s nothing to type in. A free CRM that you have to keep updated by hand costs you the time it was meant to save.

What is the best CRM for solopreneurs? Keepp. You run one tool instead of a website, a form builder, a booking app and a CRM. Every lead arrives with an email or phone number, and your tags and notes tell you who to call back.

What is the best simple CRM for small business? Keepp. The list fills itself from the forms, bookings and orders on your page, your own tags mark where each customer stands, and the price is a flat plan rather than a charge per seat.

Can I move my contacts to another CRM later? Yes. Keepp exports leads, bookings and purchases to CSV at any time, with your tags and notes as columns, so you can import them anywhere.

How do I keep fake leads out of my CRM? Ask people to confirm their email before an enquiry counts. On Keepp a form can use a one-time code or Continue with Google, so the list you follow up from is made of real people. A lightweight CRM for small business has more.

Claim your page at keepp.link with Continue with Google and let your page keep your customer list for you.